Topic Name Description
Knowledge Management in KIBS SMEs Page Knowledge Management and Knowledge Management Practices in KIBS SMEs

This pill presents briefly what knowledge management is and what are knowledge management practices that can be used in KIBS SMEs.

Page Prerequisites for and barriers to knowledge management in the firm

This pill presents what kind of conditions need to be met for the organization to implement knowledge management and what kind of problems can make it impossible or difficult.

Page Knowledge management strategies for KIBS SMEs

This pill explains what a knowledge strategy is and presents two types of KM strategies, namely emergent and deliberate KM strategy. 

Page Knowledge management systems for KIBS SMEs

This pill presents a range of KM systems that are suitable for KIBS SMEs to use for productivity, collaboration, learning and innovation purposes.

Page Knowledge management implementation in KIBS SMEs

This pill presents an example of what a manager/owner can do to start implementing KM in their organization.

Page Knowledge management tools for KIBS SMES

This pill introduces popular tools that can be used to gather knowledge, share knowledge and information, work in groups, and protect knowledge.

Page Knowledge management practices in European KIBS SMEs

This pill presents some of the most widely used knowledge management practices in European KIBS SMEs.

Knowledge and its importance Page Knowledge typology and its operationalization

This pill presents the difference between various forms of knowledge and their value for organizations.

Page Rational knowledge

This pill summarizes the objective knowledge's value as a core organizational resource.

Page Emotional knowledge

This pill discusses the perceived benefits of subjective knowledge as a valuable organizational resource.

Page Spiritual knowledge

This knowledge pill is about discerning the worth of spiritual insights as an indispensable organizational resource.

Page Knowledge dynamics

This pill is about the three types of knowledge and how they transform from one into another.

Knowledge documentation Page Document classification

The pill is about the importance of document classification and the possible approaches seen under a KM perspective.

Page Document standardization and how to obtain an effective document standardization

The pills offers suggestions on how to obtain effective document standardization, simplify and speed up content writing and understanding.

Page Document writing style - problem definition and approach

This pill examines how to properly write companies’ knowledge in a way that facilitates understanding (and reuse) of knowledge in a document by others.

Page Promoting a knowledge-searching behaviour

The pill deals with developing a sharing-oriented culture, essential condition for effective knowledge management.

Knowledge creation, sourcing and retention Page Knowledge Creation

Pill contains information on how to create knowledge inside a company and how to acquire it from external sources.

Page Identifying and selecting valuable knowledge

This pill presents the ideas of valuable knowledge and knowledge overload.

Page Activating valuable knowledge sources

The pill illustrates how to identify and access sources where to find the knowledge needed to deliver valuable services.

Page Strategies and measures supporting knowledge retention

This pill presents the latest strategies for preserving and harnessing knowledge within your organization.

Page Identifying the barriers to knowledge retention

This pill uncovers the barriers to knowledge retention in KIBS SMEs and explore strategies like implementing training programs and fostering open communication to enhance organizational performance.

Page Examples of knowledge retention practices

This pill showcases knowledge retention practices in KIBS SMEs, including knowledge management systems, document management systems, and social media platforms.

Page Knowledge retention as critical but overlooked business part

This pill delves into the significance of knowledge retention for KIBS SMEs, enabling them to adapt quickly to market changes, anticipate problems, and gain a competitive edge.

Page Knowledge protection

This pill contains basic information on how to protect company know-how and knowledge from cybercrime.

Page Preserving knowledge

This knowledge pills explains the importance of preserving knowledge, as well as the best practices one can have in mind to store and maintain it.

Page How to create and diffuse knowledge pills?

This pill explains what knowledge pills are and how to create (in different formats) and diffuse them to transfer knowledge, especially for new hires.

Knowledge sharing and transfer Page What is knowledge sharing and methods

The pill describes what knowledge sharing is, its importance, and possible approaches or methods.

Page Knowledge sharing - it is a question of culture and ways of creating it

The pill deals with developing a sharing-oriented culture, essential condition for effective knowledge management.

Page Knowledge transfer as a crucial part of knowledge management

This pill introduces the basics of knowledge transfer, gives tips on how to do it effectively, and explains the difference between formal and informal channels of knowledge transfer.

Page Meetings and how to organize regular meetings dedicated to knowledge sharing/transfer?

The pill describes the use of regular meetings for knowledge sharing, transfer, and development.

Page Supporting and hampering factors of knowledge transfer

The pill describes an efficient knowledge transfer process, and explains the factors that foster and hinder knowledge transfer in organizations.

Page The positive and negative aspects of knowledge hiding

This pill explains knowledge hiding, the intentional concealment of information for various reasons. In KIBS SMEs, it can safeguard competitive advantage but hinder trust and collaboration. 

Page Developing a community of practice

This pill is about understanding what a community of practice means and what are the right steps to take in order to develop one.

Page Creating eLearning

This pill presents the importance of developing eLearning in KIBS through Knowledge Management lenses.

Knowledge Management and Human Resources Management Page Knowledge transfer to new hires - the problems and approaches

This pill is about the challenges and approaches or methods to facilitate training and transfer of knowledge to newly hired staff.

Page Introducing knowmads

This pill introduces knowmads workers and differentiating them from knowledge workers.

Page Attracting and retaining knowmads in KIBS SMEs

This pill is focused on detailing knowmad skills and how to attract them as efficient business partners.

Knowledge risks and ways of handling them Page Knowledge risk management

These knowledge pills provide insight into the risks associated with knowledge and offers a step-by-step approach for managing and reducing these risks.

Page Defining knowledge loss/attrition

This pill explores strategies for small businesses to mitigate knowledge loss attrition and sustain competitiveness in the market.

Page Occurrence of knowledge loss/attrition

This pill will take you on a journey through the possible factors (causes) that threaten your organization's knowledge.

Page Consequences of knowledge loss/attrition

This pill delves deep into the potential consequences that can arise from the loss or attrition of knowledge.

Page Strategies to address knowledge loss and attrition

This pill uncovers effective strategies and practical insights for the protection of your organization's knowledge. 

Page Unintentional forgetting and unlearning

This pill unravels the mysteries of unlearning and intentional forgetting, and valuable insights into their benefits and consequences are provided, as well as recommendations.

Knowledge Application Page What is knowledge application?

This pill is about how to apply the knowledge a company owns and develops to deliver services and create value for the customer and the business

Page Knowledge Application - operational vs. project management, challenges and methods

This pill introduces the basics of knowledge application and explains the differences between knowledge application in operational management and project management.

Other KM-related topics Page Knowledge pills: what are they?

This pill presents the concept of knowledge pills and its usefullness in training.

Page Neuroplasticity and Knowledge Dynamics - how one influences another

This pill is focused on the implications of neuroplasticity on the knowledge transformations.

Page Knowledge entropy in fast-growing organizations

This pill explains why knowledge sharing does not create new knowledge and how organizations with a high level of entropy usually adopt a specific organizational culture to foster cooperation and autonomy.

Page Intellectual capital

This pill is about understanding the importance of intellectual capital management for converting intangible potential into economic value.

Page Intangible assets

This pill explains the role of intangible assets as crucial resources for business success.

Page KIBS and the race for knowledge

This pill presents the KIBS profile with a focus on the areas of excellence in which KIBS compete.