In my opinion the fact that the staff might be resistant to changes isn’t anything exceptional. People in general don’t like changes, especially the ones that don’t directly improve their life, but they still have to implement them. The other aspect is that it’s hard to change your habits when you have been doing something, in this case working, in a specific manner for a long period of time, that you got used to and probably feel comfortable with, but now you are being told that it’s bad and you have to change it. The last thing that might affect the staff’s attitude towards changes is that those changes come from the outside of the company, when a person that they don’t know and maybe even don't trust tells them what to do.
There are of course some ways to reduce the negative attitude toward changes. One of them is to explaining to the staff why the changes are being introduced, what would have to be done and what are the expected benefits of those actions are. A good practice is also to focusing on the profits that will affect the staff directly, so they know that changes they have to work on will result in better conditions of work or payment. The last thing that a company can do is to implement changes regularly, even by in small steps. This way the staff gets used to the changes and they are not put into a situation when there is a massive revolution in their workplace.
(Edytowany przez Dorota Horowska - pierwotnie wysłano środa, 2.12.2020, 20:23 )